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What do shirt customers hate the most?

2026-03-31

If we can get inside our customer’s heads, if we can understand what makes them happy and what makes them angry or annoys them, then

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Wetcleaning: Difficult to Press?

2026-03-31

If you are new to wetcleaning, you will probably have experienced finishing problems. Wrinkles, twisted seams, stiff and rough textures… These are the most common

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Stain Removal 101, Part 3: protein & dye stains

2026-03-31

PROTEIN STAINS A large number of stains encountered by the spotter are protein stains. Often these stains are referred to as albumin stains. Albumin is

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Medthods of Removing Rings

2026-03-31

A ring can be a bothersome occurrence for any cleaner and a customer. There are many reasons why rings occur and the solution depends upon

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Liability Insurance and Claims Handling Standards

2026-03-31

General Liability insurance, included in business insurance policies, protects the insured (e.g., a dry cleaning business) against legal liability and property damage caused to others

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“Can’t Convert Because of Cost?”: Government Grants Are the Answer to Wet Cleaning Transition

2026-03-31

The transition to wet cleaning is accelerating across the U.S. drycleaning industry. Yet many operators still cite initial investment cost as the biggest barrier.But the

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