November 2024 Table of Contents One word for Expo West: Enthusiasm At last, a real equipment show! Having observed and participated in far more of

This month, we will explore solvent flow, valves, and some of the problems associated with them in the dry cleaning process. To begin with, what

Newly laundered items normally have a clean, fresh smell. However, occasionally finished items carry unpleasant odors. The odors can come from one of two sources:

If we can get inside our customer’s heads, if we can understand what makes them happy and what makes them angry or annoys them, then